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Do you have 24×7 technical support?
Yes, our technical support staff are available 24 hours a day, 7 days a week. Sales, billing...
How long does it take to receive my service?Instantly! All services are provisioned once payment is received.
What is your average response time on tickets?We strive to respond to any and all tickets within one hour of opening. Right now, our average...
Do you offer SSH Access?Yes, this must be requested via support ticket. We do not enable SSH by default as a security...
Where is your server located?Our name-brand servers are housed within top tier datacenters in Montreal, Quebec, Canada.
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