What is your average response time on tickets?

We strive to respond to any and all tickets within one hour of opening. Right now, our average response time is 30 minutes.

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How long does it take to receive my service?

Instantly! All services are provisioned once payment is received.

Can you help me move from my old cPanel host?

Yes, simply submit a support ticket providing us your cPanel login credentials of your old host...

Do you have 24×7 technical support?

Yes, our technical support staff are available 24 hours a day, 7 days a week. Sales, billing...

Do you offer SSH Access?

Yes, this must be requested via support ticket. We do not enable SSH by default as a security...

Are there any contracts, hidden fees, etc?

There are no contracts here at GeniusMojo or hidden fee's. You can pay month-to-month and cancel...

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