Articles

 Are there any contracts, hidden fees, etc?

There are no contracts here at GeniusMojo or hidden fee's. You can pay month-to-month and cancel...

 Can I connect remotely to MySQL?

Yes. You can configure remote connections to MySQL from within your control panel.

 Can you help me move from my old cPanel host?

Yes, simply submit a support ticket providing us your cPanel login credentials of your old host...

 Do you have 24×7 technical support?

Yes, our technical support staff are available 24 hours a day, 7 days a week. Sales, billing...

 Do you offer SSH Access?

Yes, this must be requested via support ticket. We do not enable SSH by default as a security...

 Do you use SSDs in your servers?

Yes. Our hosting servers are built with super-fast SSDs dedicated to website, e-mail, and...

 How easy is it to change service plans?

We made sure that upgrading or downgrading between service plans is simple. You can switch your...

 How long does it take to receive my service?

Instantly! All services are provisioned once payment is received.

 What is your average response time on tickets?

We strive to respond to any and all tickets within one hour of opening. Right now, our average...

 Where can I find my cPanel login details?

All information for your service will be sent to you via email when your service is activated,...

 Where is your server located?

Our name-brand servers are housed within top tier datacenters in Montreal, Quebec, Canada &...

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